21+ Only
atmbro services are strictly for adults aged 21 years or older. Online gambling is intended as entertainment for mature, responsible adults who can afford to lose the money they wager. If you are under 21, you are not permitted to use atmbro services under any circumstances.
Our Commitment to Responsible Gaming
At atmbro, we believe that online gaming should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. While the vast majority of our Indonesian players gamble responsibly and within their means, we recognize that a small percentage may develop problematic gambling behaviors that negatively impact their lives, relationships, and finances.
Responsible gaming is a core principle of atmbro's operations. We are committed to providing our players with the tools, resources, and support needed to maintain control over their gambling activities. This page outlines the responsible gaming features available on our platform, warning signs of problem gambling, and guidance on seeking help if you or someone you know is struggling.
Whether you enjoy sports betting on BRI Liga 1 matches, playing progressive jackpot slots, placing togel (traditional numbers lottery) bets, or experiencing live dealer casino games, atmbro encourages you to approach gambling as entertainment with predetermined limits on time and money spent.
Responsible Gaming Tools Available to You
atmbro provides multiple self-management tools that empower you to control your gambling activity. All tools are accessible through your account settings or by contacting our customer support team.
Deposit Limits
Set daily, weekly, or monthly limits on the amount of money you can deposit into your atmbro account. Once you set a deposit limit, you will not be able to exceed it within the specified timeframe. Deposit limits can be decreased immediately and take effect instantly. Requests to increase deposit limits require a 24-hour cooling-off period before taking effect, giving you time to reconsider.
Example: If you set a weekly deposit limit of Rp 1,000,000, you will not be able to deposit more than that amount within any seven-day period, even if you experience a winning streak and wish to deposit more.
Loss Limits
Set maximum loss amounts per day, week, or month. Your net losses (total deposits minus total withdrawals within the period) will be tracked, and once you reach your loss limit, you will be temporarily unable to place further bets until the next period begins.
Wagering Limits
Limit the total amount you can wager (regardless of win or loss) within a specified timeframe. This helps you control your overall gambling activity even during winning sessions.
Session Time Limits
Set a maximum amount of time you can spend logged into atmbro per day. When your session time limit is reached, you will be automatically logged out and unable to log back in until the next day. This tool helps prevent marathon gambling sessions that can lead to fatigue and poor decision-making.
Reality Check Reminders
Enable periodic pop-up notifications that display how long you have been playing and how much you have won or lost during your current session. Reality checks help maintain awareness of time and money spent, allowing you to make informed decisions about whether to continue or stop.
Take a Break (Cool-Off Period)
Temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days if you feel you need a break from gambling. During a cool-off period, you will not be able to log in, deposit, or place bets. Any remaining account balance will be safe and accessible after the cool-off period expires. You cannot reverse a cool-off period once initiated.
Self-Exclusion
Self-exclusion is a more serious commitment for players who recognize they have a gambling problem and need to stop completely. You can self-exclude from atmbro for a minimum of 6 months, 1 year, 5 years, or permanently. During self-exclusion:
- Your account will be immediately closed and you will be logged out
- You will not be able to log in, register a new account, or access atmbro services
- All marketing communications will cease immediately
- Any remaining account balance (after meeting wagering requirements) will be returned to your verified payment method
- You will not be able to reverse the self-exclusion until the chosen period expires
To initiate self-exclusion, contact our customer support team via Live Chat or email at [email protected]. Self-exclusion is processed immediately upon request.
Deposit Limits
Set daily, weekly, or monthly deposit limits. Decreases take effect immediately; increases require a 24-hour waiting period.
Session Time Limits
Limit your daily playing time. Auto-logout when your session time limit is reached to prevent marathon sessions.
Reality Checks
Receive periodic reminders showing how long you've been playing and your current win/loss status during the session.
Take a Break
Temporarily suspend your account for 24 hours to 30 days if you need time away from gambling.
Self-Exclusion
Close your account for a minimum of 6 months up to permanent exclusion if you recognize a gambling problem.
Loss & Wager Limits
Set maximum loss amounts or total wager amounts per day, week, or month to stay within your budget.
Recognizing Problem Gambling
Problem gambling, also known as gambling addiction or compulsive gambling, is a behavioral disorder that can have serious consequences for the individual, their family, and their financial stability. It is important to recognize the warning signs early and seek help before the situation worsens.
Warning Signs of Problem Gambling
Consider whether any of the following behaviors apply to you or someone you know:
Do You Have a Gambling Problem? Self-Assessment Questions
If you answer "yes" to four or more of the following questions, you may have a gambling problem and should consider seeking professional help:
- Do you often gamble longer than you originally planned?
- Have you ever lied to family, friends, or colleagues about how much time or money you spend gambling?
- Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
- Have you ever tried to win back money you lost by gambling more (chasing losses)?
- Have you neglected work, school, or family responsibilities because of gambling?
- Have you borrowed money, sold possessions, or taken out loans to finance your gambling?
- Do you gamble to escape from problems, stress, or negative emotions like depression or anxiety?
- Have you risked or lost an important relationship, job, or educational opportunity because of gambling?
- Do you need to gamble with increasing amounts of money to achieve the same level of excitement?
- Have family members or friends expressed concern about your gambling behavior?
Other Behavioral Warning Signs
- Preoccupation with gambling (constantly thinking about past gambling experiences or planning the next gambling session)
- Gambling as a way to cope with emotional distress, depression, guilt, or anxiety
- Gambling increasing amounts of money to maintain the same level of excitement (tolerance)
- Failed attempts to control, reduce, or stop gambling
- Becoming irritable or restless when attempting to stop gambling (withdrawal symptoms)
- Using gambling to relieve feelings of helplessness, guilt, anxiety, or depression
- Returning to gambling after losing money in an attempt to "get even" (chasing losses)
- Jeopardizing relationships, employment, education, or career opportunities due to gambling
- Relying on others (family, friends, employers) to provide money to relieve financial situations caused by gambling
If You Recognize These Signs
If you identify with several of these warning signs, it is important to acknowledge that you may have a problem and take action. Problem gambling is a recognized behavioral disorder, and effective treatment and support are available. You do not have to face this challenge alone.
The first step is often the hardest, but reaching out for help demonstrates strength and self-awareness. atmbro encourages any player who feels their gambling is becoming problematic to use our self-exclusion tools and contact professional support organizations.
Need Help? We're Here for You
If you feel that gambling is negatively affecting your life, finances, or relationships, please reach out for support. atmbro's customer service team is available 24/7 and can immediately activate self-exclusion or other responsible gaming tools on your account.
All conversations with our support team are confidential. We are here to help, not to judge. You can request immediate account suspension or self-exclusion at any time, no questions asked.
Professional Support Resources
In addition to atmbro's responsible gaming tools, we encourage players who are struggling with problem gambling to seek professional help from qualified counselors and support organizations. While Indonesia does not yet have widely established gambling addiction treatment centers, the following international resources provide confidential support in English:
International Problem Gambling Helplines
- Gamblers Anonymous: A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction. Visit www.gamblersanonymous.org to find online meetings (accessible from Indonesia).
- National Council on Problem Gambling (NCPG): Provides resources, referrals, and a 24/7 confidential helpline. English-language support available.
- Gambling Therapy: Free, confidential online support service offering practical advice and emotional support to anyone affected by problem gambling. Available in multiple languages with global accessibility.
- BeGambleAware: UK-based organization offering information, advice, and support for anyone concerned about their gambling or someone else's gambling.
Indonesian Mental Health Resources
While specialized gambling addiction services are limited in Indonesia, general mental health support may be helpful if gambling is linked to stress, anxiety, or depression:
- Halo Kemkes (Indonesia Ministry of Health Hotline): 1500-567 for general health inquiries and mental health support referrals
- Indonesian Psychological Association (HIMPSI) member psychologists in major cities like Jakarta, Surabaya, Medan, Bandung, and Bali offer private counseling
- Major hospitals in Indonesian cities have psychiatric departments that can provide evaluation and treatment for behavioral addictions
Support for Family Members
Problem gambling affects not only the individual but also their loved ones. If someone close to you has a gambling problem, support resources are available:
- Gam-Anon: Support group for family members and friends of compulsive gamblers. Offers guidance on coping with the emotional and financial impact of a loved one's gambling addiction.
- Consider speaking with a licensed therapist or counselor experienced in addiction and family dynamics
Preventing Underage Gambling
atmbro strictly prohibits anyone under the age of 21 from using our services. We take underage gambling prevention seriously and have implemented multiple safeguards:
Age Verification Process
- All new users must provide their date of birth during registration
- Government-issued photo identification (Indonesian KTP, passport, or driver's license) is required for KYC verification before any withdrawal can be processed
- Our verification team manually reviews all identification documents to confirm authenticity and verify the user is at least 21 years old
- Any account found to belong to an underage individual will be immediately closed, all bets voided, and any winnings forfeited
Advice for Parents and Guardians
Parents and guardians play a crucial role in preventing underage gambling. We recommend the following precautions:
- Keep your online banking credentials, e-wallet passwords, and payment card information secure and private
- Monitor your children's internet usage and be aware of the websites they visit
- Discuss the risks of gambling with teenagers and young adults, emphasizing that it is illegal for them to participate
- Use parental control software to block access to gambling websites if necessary
- If you discover your child has accessed atmbro or any gambling site, contact our customer support immediately so we can investigate and close any underage accounts